Privacy Policy

The information received at checkout is securely transferred to Paypal, using SSL (Secure  Sockets Layer); the industry standard for protecting web communications developed by Netscape Communications Corporation. The SSL security protocol provides data encryption,   server authentication, message integrity, and optional client authentication for a TCP/IP connection.

Maliere does not disclose buyers’ information to third parties. Cookies are used to keep track of   the contents in shopping carts only.  An outside shipping company is utilized for orders, and a credit card processing company to bill users for goods and services.

These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

Returns

Maliere offers a full refund or an exchange within 30 days of shipment. All returns must be in their original condition, packaging and with all documentation. The value of the postage will not be refunded.

Refunds

In the event, which you should find a fault in your purchase, a full refund will be given, including the cost of postage, and shipment. Full credit will be transferred to the credit card used to make the purchase.

Exchanges

In case of an exchange, Maliere will provide full credit for the returned item, which may be used for any other purchase(s) at Maliere.

Shipping

For customers in Ireland, shipping is free for all purchases. All purchases will be shipped using registered post. A tracking number will be provided. For International deliveries registered post will also be used, however for items of higher value, Fedex shipment will be employed.

Delivery

Maliere’s standard delivery time is two weeks. However, for custom items and certain other items, delivery may take longer. Please contact us sales@maliere.ie to request a delivery date.

Payment Method

The desired payment method is Paypal. Please note, a personal Paypal account is not necessary to make a payment. Paypal accepts credit cards from non­Paypal account holders. If you do not wish to use our online payment method, please call us for an offline payment processed via Paypal. We also offer the option of transferring a payment directly to Maliere’s bank account. Please contact us at sales@maliere.ie or by calling 01 4433363 for offline payments and money transfers.

Security

Our site is following PCI compliance. PCI is a set of strict security standards relating to storage, processing or transaction of credit card data, developed by the leading payment brands, including American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. Cardholder data protection in CS­Cart is provided for both offline and online payment methods. In case of offline order processing cardholder data is encrypted with the Blowfish algorithm and stored to the CS­Cart database. After the order is processed, the credit card information may be deleted automatically.

If the order processing is carried out online, double protection is provided. In addition to the Blowfish encryption, data is also encoded with the certificate­based encryption during transmission over networks, as CS­Cart supports SSL certificates of all types.